To make a new claim  

Personal Lines Insurance Claims

 To lodge a new claim (or for any query regarding an existing claim) for Personal Insurance policies including Car, 4WD, Caravan, Home Building, Contents & Landlords Insurance, please see details below according to relevant underwriter.

If at the time of incident, your policy was underwritten by:

New insurance partner, CGU Insurance (CGU)

Ph 1300 550 193, 24 hours a day, 7 days a week.

Wesfarmers General Insurance Limited, trading as Lumley Insurance

Ph (03) 8627 4333 Monday to Friday 8.30am to 5pm EST.

QBE Insurance 

Ph 133 723, 24 hours a day, 7 days a week.

Allianz Insurance

Ph 1300 782 814, 24 hours a day, 7 days a week.

Vero Insurance

Ph 1300 361 028, 24 hours a day, 7 days a week.

Commercial, Liability/Professional Indemnity & other Claims

Director, Claims Services and Compliance/Legal Counsel
Mary Spanos
Direct Line: (03) 8587 7760
Fax No: (03) 8587 7766
Email: mspanos@affinityib.com.au